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Application Operations Engineer

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Application Operations Engineer

Job Locations
Chicago, Remote
Employment type
Targeted Start Date

Our Network Capture Services team is growing. As an Application Operations Engineer, you will be responsible for providing mission critical support for our capture services, collaborating with a variety of stakeholders to maintain those services, and improving the team's automation and monitoring tools. This role will perform a wide variety of technical troubleshooting and engineering work, including software deployment, software configuration, and system monitoring. You will work on a fully-remote team of highly skilled software and system engineers who will share operational responsibilities as well as welcome your contributions to their development efforts.

What is needed in this role:

  • Experience in application support
  • Strong knowledge of Linux and experience supporting production servers
  • Solid networking fundamentals (TCP/IP, routing, NICs, packet analysis)
  • Expertise in Ansible or similar automation tools
  • Experience working with Prometheus, Splunk, and Grafana
  • Experience with Git/Github, CI/CD, and package management tools
  • Strong scripting skills with Bash, Python, Ruby, or similar
  • Excellent written and verbal communication skills
  • A client-focused, service-minded approach and a strong sense of urgency
  • Ability to handle the occasional high pressure situation with composure
  • Strong organizational skills, including ability to effectively plan and prioritize 
  • Availability for off-hours support on a rotation, including some nights and weekends

Bonus Points for:

  • Previous experience working in data centers
  • Previous experience working as a Linux Admin or as a Network Engineer
  • Previous experience with network capture products from vendors such as Endace, Napatech, and Corvil
  • Previous experience in software development

What you'll be working on:

  • Delivering excellent production support, software deployment and configuration, and proactive monitoring to anticipate and avoid issues before they occur
  • Identifying gaps in monitoring, automation, and capacity planning; recommending improvements to the team; implementing your solutions
  • Collaborating with other IT service teams to implement planned infrastructure changes smoothly and transparently
  • Working with a group that values testable code, lab benchmark tests, and continual improvement of our team

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. 

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. 

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.  

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