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Receptionist

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Job Location
Chicago
Employment Type
Regular
Department
Other Roles
Targeted Start Date
Immediate

DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1,300 employees at our Chicago headquarters and offices around the world, we work together to solve complex problems, challenge consensus and deliver meaningful results. It’s a place of high expectations, deep curiosity and thoughtful collaboration.

As a Receptionist on our Workplace team, you’ll manage our main reception area, greet and direct all visitors, and provide general workplace and administrative support to the company.  The Workplace team is responsible for office management, maintenance, food service, travel and the planning and execution of all firm events and social activities.  As a member of this team, you will participate in administrative and office services work and assist with various Workplace projects. 

More about what you’ll do:

  • Professionally answer, screen, and route all incoming calls
  • Greet guests in a professional, friendly, hospitable manner
  • Open/close reception area daily and maintain its appearance throughout the day
  • Input visitors into building security system, manage daily guest list, and communicate as needed with building security staff
  • Submit and follow up on service calls to the building management office
  • Follow up on internal facilities requests/work orders
  • Sort all incoming mail accordingly
  • Coordinate messenger services, outgoing mail deliveries, and employee package release forms
  • Assist with office activities, events, and other business needs as assigned
  • Assist with office supply ordering
  • Maintain conference rooms; book meetings; assist with set up of A/V equipment and video conferences as needed
  • Manage newspaper/periodical subscriptions
  • Update team page on company intranet
  • Maintain updates to the facilities, reception, and travel manuals
  • Serve as a backup for booking travel arrangements and process expense reports
  • Serve as first point of contact for facilities related issues
  • Aid with DRW emergency response team organization and training
  • Assist with onboarding/offboarding procedures including: New Hire Desk Set Up/decommissions; maintaining company photo directory, Coordinating employee building access and badging/key assignments

What this role requires:

  • Strong verbal and written communication skills; excellent phone etiquette
  • Proficiency in MS Outlook for email and calendaring and proficiency with MS Word, Excel, and PowerPoint
  • Confidence, initiative, and the ability to learn new things quickly
  • Excellent customer service skills
  • Strong organizational skills and ability to meet deadlines
  • Proven ability to multitask, prioritize and take direction from multiple sources
  • Excellent typing skills required
  • Proven ability to handle confidential information in a professional manner
  • Previous experience in a corporate office environment preferred
  • Previous experience coordinating travel arrangements preferred
  • High school diploma or equivalent required

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.